Terms and Conditions of Use

1 Definitions

In these Terms, unless the context otherwise requires:

• “Candidate” means a natural person who accesses or registers on the Platform to search for, view or respond to Vacancies, and includes a job seeker;
• “Employer” means any person, firm, company or entity that registers on the Platform to post a Vacancy, search the resume database, or otherwise avail of recruiter services, and includes a recruiter, consultant or staffing agency;
• “User” means any person who accesses or uses the Platform, whether a Candidate, an Employer, or a visitor;
• “Vacancy” means a job or employment opportunity posted on the Platform by an Employer;
• “User Content” means any information, text, resume, curriculum vitae, profile data, job posting, logo, image, communication or other material uploaded, posted or transmitted by a User on or through the Platform;
• “Applicable Law” means all statutes, rules, regulations, notifications and directions in force in India from time to time, including the Information Technology Act, 2000 and rules thereunder, the Digital Personal Data Protection Act, 2023, the Consumer Protection Act, 2019, and the Indian Contract Act, 1872;
• “Grievance Officer” means the officer appointed by the Company under Clause 30 and named in Clause 37.

2 Nature of the Platform; Intermediary Status; No Employment Relationship

(a) The Platform is an online technology venue that enables Employers to post Vacancies and enables Candidates to search for and respond to Vacancies. The Platform is a neutral facilitator only.

(b) The Company is not an employer, employment agency, recruiter, staffing agency, recruiting agent or emigration agent. The Company is not a party to, and takes no part in, any interview, negotiation, selection, hiring, engagement, contract or dealing between a Candidate and an Employer. No agency, partnership, joint venture or employment relationship arises between the Company and any User.

(c) The Company acts at all times as an “intermediary” within the meaning of Section 2(1)(w) of the Information Technology Act, 2000, and claims the protection available under Section 79 thereof. The Company does not initiate the transmission of, select the receiver of, or select or modify the information contained in, User Content.

(d) Any verification, screening, badging, ranking or filtering that the Company may carry out is performed on an automated, rule-based basis as a measure of due diligence and for the orderly operation of the Platform. It does not amount to an endorsement, recommendation, warranty or guarantee by the Company of any User, Vacancy, profile or content, and does not render the Company an active participant in any transaction between Users.

(e) The Company does not guarantee the availability of any job, the genuineness, accuracy, completeness or legality of any Vacancy, profile or User Content, the identity, solvency, conduct or bona fides of any User, or the outcome of any application, interview or engagement.

3 Eligibility

(a) The Platform is intended solely for persons who are eighteen (18) years of age or older and who are competent to contract under the Indian Contract Act, 1872. By using the Platform you represent and warrant that you are at least eighteen (18) years of age and are legally competent to enter into a binding contract.

(b) The Platform is not directed at, and may not be used by, minors. The Company does not knowingly permit the registration of any person below eighteen (18) years of age, and will suspend or terminate any account found to belong to such a person.

(c) An Employer registering on the Platform represents that the individual accepting these Terms is duly authorised to bind the entity on whose behalf the registration is made.

4 Acceptance of Terms; Electronic Acceptance

(a) By clicking “I Agree”, creating an account, or otherwise using the Platform, you enter into a legally binding agreement with the Company. Such acceptance constitutes a valid electronic contract under Section 10A of the Information Technology Act, 2000.

(b) You acknowledge that the Company may record and retain the date, time and manner of your acceptance of these Terms and of each material revision, and that such records shall be admissible as evidence of your agreement.

5 Account Registration and Security

(a) You agree to provide true, current and complete information during registration and to keep it updated. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

(b) You must notify the Company immediately of any unauthorised use of your account. The Company shall not be liable for any loss arising from your failure to safeguard your credentials.

(c) You may not create more than one account without the Company’s consent, transfer your account to any other person, or use another User’s account.

6 KYC and Employer (Business) Verification

(a) The Company may require any User, and in particular any Employer, to complete identity and business-verification checks, and to furnish documents and particulars including (as applicable) name, address, contact details, GSTIN, Corporate Identity Number (CIN), PAN, authorised-signatory details and such other information as the Company may reasonably require.

(b) Verification is undertaken on an automated and rule-based footing as a due-diligence measure. It does not shift onto the Company any responsibility for the acts or omissions of the User, and does not constitute a warranty by the Company as to any User.

(c) The Company may decline, suspend or withdraw registration, or restrict access to features, where verification is incomplete, fails, or where the Company reasonably suspects fraud, impersonation or breach of these Terms.

7 Duty to Provide True Information

(a) You warrant that all information you provide, including your resume, qualifications, experience and identity details, is true, accurate and not misleading, and relates to you and not to any other person.

(b) You are solely responsible for the content of your profile and communications, and for the consequences of sharing information with Employers.

8 Resume Upload Rules

(a) You may upload only your own resume and information. You may not upload material that is false, defamatory, obscene, infringing of any intellectual-property or privacy right, or otherwise unlawful.

(b) By uploading your resume and profile, you grant the Company a limited, non-exclusive, royalty-free licence to host, store, reproduce and display such content on the Platform, and to make it available to Employers, for the purpose of providing the Platform’s services, subject to the Privacy Policy and to the visibility settings described in Clause 10 of the Privacy Policy.

9 Prohibition of Fake or Impersonated Profiles

You must not create a false or impersonated profile, misrepresent your identity or affiliation, or register on behalf of another person without authority. Any such account may be suspended or terminated and reported to the appropriate authorities.

10 Candidate Acknowledgements

(a) You acknowledge that the Company does not guarantee employment, interviews, responses or any particular outcome, and that Vacancies are posted by third-party Employers over whom the Company exercises no control.

(b) You are advised to independently verify the genuineness of any Vacancy and any Employer before acting on it, before attending any interview, and before sharing sensitive personal or financial information.

(c) You should never pay money, deposit, fee or security to any Employer or to any person claiming to act for the Company in order to obtain or retain a job. The Company does not seek or authorise the collection of any such amount from Candidates.

11 Only Genuine Vacancies May Be Posted; Employer Warranties

Each Employer represents, warrants and undertakes on a continuing basis that:

(a) every Vacancy it posts is genuine, current, lawful and relates to an actual employment or engagement opportunity;

(b) it has full authority and all necessary rights and licences to post the Vacancy and to carry on the recruitment concerned;

(c) the Vacancy and all associated content are accurate, not misleading, and comply with Applicable Law, including labour, equal-opportunity and advertising laws;

(d) it will use resumes, profiles and Candidate data obtained through the Platform only for bona fide recruitment, in accordance with Applicable Law and the Company’s Data Processing terms, and will not sell, rent or misuse such data; and

(e) it will not use the Platform for any fraudulent, deceptive, multi-level-marketing, chain-marketing, advance-fee, or other unlawful scheme.

12 Prohibition of Fake, Fraudulent or Scam Postings

(a) You must not post any fake, fictitious, bait, duplicate, or fraudulent Vacancy, or any listing designed to harvest personal data, solicit money, or deceive Candidates.

(b) The Company may, at its sole discretion and without prior notice, decline, edit for compliance, suspend or remove any Vacancy or account that it reasonably believes to be in breach of this Clause, and may report the same to the appropriate authorities. Such action is taken as part of the Company’s due diligence and shall not give rise to any claim against the Company.

13 Prohibition on Collecting Money from Candidates

You must not, directly or indirectly, demand or collect any money, fee, deposit, security or other consideration from any Candidate as a condition of applying for, obtaining, or continuing in employment, or in the name of registration, training, processing or placement. Breach of this Clause is a material breach and may result in immediate termination and referral to law-enforcement authorities.

14 Job Posting Guidelines; Non-Discrimination

(a) Vacancies must contain complete and accurate particulars of the role, location, and the posting Employer, and must not contain content that is discriminatory, obscene, defamatory, infringing or otherwise unlawful.

(b) Vacancies must not discriminate on any ground prohibited by Applicable Law, and must comply with statutory requirements relating to equal opportunity, including in respect of gender, disability and other protected characteristics.

(c) The Company may specify technical and content guidelines for postings from time to time, and may withhold or remove any posting that does not conform.

15 Overseas and Foreign-Employment Listings

(a) Where an Employer posts a Vacancy for employment outside India, the Employer represents and warrants that it holds all registrations, permissions and approvals required under Applicable Law, including (where applicable) a valid certificate of registration as a recruiting agent under Section 10 of the Emigration Act, 1983, and the prior permission of the Protector of Emigrants for any advertisement, and that it complies with all applicable emigration, immigration and foreign-labour laws.

(b) The Company itself does not recruit for overseas employment, does not act as a recruiting agent, and does not undertake any activity that requires registration under the Emigration Act, 1983. The Platform merely hosts the Employer’s listing.

(c) Candidates are cautioned to independently verify the legitimacy of any overseas Vacancy and of the posting Employer, to check the required registrations, and never to pay any money for an overseas job.

(d) The Employer shall be solely responsible for, and shall indemnify and hold the Company harmless against, any claim, penalty, proceeding or loss arising out of or in connection with any overseas or foreign-employment Vacancy posted by it.

16 Employer Suspension for Breach

Without prejudice to any other right, the Company may suspend or terminate an Employer’s account and remove its listings, with or without notice, where the Employer is in breach of Part C or is reasonably suspected of fraud or unlawful conduct. Fees paid in respect of the affected period may be forfeited to the extent permitted by Applicable Law.

17 Subscription Plans and Services

(a) Certain features of the Platform are offered on a paid basis under subscription plans, the scope, duration, limits and pricing of which are as described on the Platform at the time of purchase and as may be revised from time to time.

(b) Where a plan is described using expressions such as “unlimited”, such description is subject to fair-use limits and to the technical and anti-abuse restrictions notified on the Platform. Features and limits applicable to a plan are those stated at the time of purchase.

18 Payment Terms

(a) All fees are stated exclusive of applicable taxes, which shall be charged additionally. Payments are processed through third-party payment service providers, and you agree to their terms in addition to these Terms. The Company does not itself store your full card or bank credentials.

(b) You represent that the payment instrument used is lawfully yours and that you are authorised to use it. All fees, once due, are payable in full, and access to paid features is subject to realisation of payment.

19 Refund Policy

(a) Save as expressly stated in this Clause or as required by Applicable Law, fees paid for subscriptions and services are non-refundable once the service has commenced, because the service is digital and made available immediately on activation.

(b) Where a payment has been charged in error, or a paid service has not been made available due to a fault attributable solely to the Company, the Company will, on verification, refund the amount actually received by it for that service, to the original payment instrument, within the timelines notified on the Platform. Third-party taxes and gateway charges are non-refundable to the extent the Company has not received or cannot recover them.

(c) Nothing in this Clause limits any refund or remedy that a consumer is entitled to and cannot be denied under the Consumer Protection Act, 2019.

20 Cancellation Policy

(a) You may cancel a subscription at any time through your account. Cancellation takes effect at the end of the then-current billing cycle, and unless otherwise stated, no pro-rata refund is payable for the unexpired part of a cycle, except as provided in Clause 19 or as required by Applicable Law.

(b) The Company may cancel or decline to renew a subscription where the User is in breach of these Terms, on notice where practicable.

21 Prohibited Activities

You must not, and must not permit any person to:

(a) use the Platform for any unlawful, fraudulent or harmful purpose, or in breach of Applicable Law;

(b) post or transmit any content that is false, misleading, defamatory, obscene, harassing, infringing, or that violates the privacy or rights of any person;

(c) impersonate any person or entity, or misrepresent your affiliation;

(d) introduce any virus, malware or harmful code, or attempt to gain unauthorised access to the Platform or its systems;

(e) interfere with, disrupt, or place an unreasonable load on the Platform or its infrastructure; or

(f) use the Platform in any manner that could damage, disable or impair it, or that is inconsistent with these Terms.

22 Intellectual Property Rights

The Platform and all software, design, text, graphics, logos, trademarks, databases and other content (other than User Content) are owned by or licensed to the Company and are protected by Applicable Law. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purpose. No other right is granted, and you may not copy, reproduce, modify, distribute or create derivative works save as expressly permitted.

23 User Content, Copyright and Takedown

(a) You retain ownership of your User Content, and grant the Company the limited licence described in Clause 8(b) to the extent necessary to operate the Platform. You are solely responsible for your User Content and warrant that you have all rights necessary to post it.

(b) The Company respects intellectual-property rights. If you believe that content on the Platform infringes your copyright or other right, you may notify the Grievance Officer with particulars, and the Company will act on such notice in accordance with Applicable Law and Clause 30.

24 Community and Prohibited-Listing Guidelines

The Company may publish community guidelines and prohibited-listing guidelines governing acceptable content and conduct on the Platform. Such guidelines form part of these Terms. The Company may remove any content or listing that breaches these guidelines, as part of its due diligence and in accordance with Applicable Law, and such removal shall not give rise to any claim against the Company.

25 Anti-Scraping and Database Protection

(a) The resume database, listings and other data made available on the Platform are proprietary to the Company or its Users. You must not scrape, crawl, harvest, index, copy, extract or store any part of the Platform or its data by any automated or manual means, or build any database from it, except as expressly permitted in writing by the Company.

(b) You must not use any robot, spider, or other automated device to access the Platform, or circumvent any technical measure the Company employs to protect it. Breach of this Clause is a material breach and may be pursued as a violation of the Company’s rights under Applicable Law.

26 Third-Party Links and Services

The Platform may contain links to, or integrate with, third-party websites and services. The Company does not control and is not responsible for such third parties, their content, or their practices. Your dealings with any third party are solely between you and that third party.

27 Disclaimers and No Warranty

(a) The Platform and all content are provided on an “as is” and “as available” basis. To the fullest extent permitted by Applicable Law, the Company disclaims all warranties, express or implied, including as to merchantability, fitness for a particular purpose, accuracy, and non-infringement.

(b) The Company does not warrant that the Platform will be uninterrupted, timely, secure or error-free, or that any Vacancy, Employer, Candidate, profile or User Content is genuine, accurate, lawful or suitable. All such content originates from Users, and reliance on it is at your own risk.

28 Limitation of Liability

(a) To the fullest extent permitted by Applicable Law, the Company shall not be liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profit, opportunity, data, goodwill or employment, arising out of or in connection with the Platform or these Terms, whether in contract, tort or otherwise, even if advised of the possibility of such loss.

(b) In particular, the Company shall not be liable for the acts, omissions, conduct, content or default of any Employer, Candidate or other User, including any fraudulent Vacancy, misrepresentation, non-payment of wages, or the outcome of any recruitment.

(c) Subject to Clause 28(d), the Company’s total aggregate liability arising out of or in connection with the Platform or these Terms shall not exceed the total fees actually received by the Company from you in respect of the service giving rise to the claim during the three (3) months immediately preceding the event, or ₹[•], whichever is lower.

(d) Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Applicable Law, including liability for death or personal injury caused by negligence, for fraud, or any statutory liability owed to a consumer that cannot lawfully be excluded.

29 Indemnity

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees and agents from and against any claim, demand, proceeding, loss, liability, damage, cost and expense (including reasonable legal fees) arising out of or in connection with (a) your use of the Platform; (b) your User Content or any Vacancy posted by you; (c) your breach of these Terms or of any Applicable Law; or (d) your infringement of any right of any third party. This Clause survives termination.

30 Grievance Redressal and Content Takedown

(a) In compliance with the Information Technology Act, 2000 and the rules thereunder, the Company has appointed a Grievance Officer, whose particulars are set out in Clause 37. Any complaint regarding these Terms, any content, or any breach may be made in writing to the Grievance Officer.

(b) The Grievance Officer shall acknowledge a complaint within twenty-four (24) hours and shall dispose of it within the period prescribed by Applicable Law. The Company will act on court or government orders, and on complaints regarding unlawful content, within the timelines prescribed under Applicable Law.

31 Suspension and Termination

(a) The Company may suspend, restrict or terminate your access to the Platform, or remove your content, with or without notice, where you breach these Terms, where required by Applicable Law, or where the Company reasonably considers it necessary to protect the Platform or other Users.

(b) You may terminate your account at any time by ceasing to use the Platform and requesting closure. Provisions which by their nature should survive termination (including Clauses 22, 25, 28, 29, 32 and 33) shall survive.

32 Governing Law and Jurisdiction

(a) These Terms and any dispute arising out of or in connection with them or the Platform shall be governed by and construed in accordance with the laws of India.

(b) Subject to Clause 33, the courts at Ahmedabad, Gujarat shall have exclusive jurisdiction, and you submit to that jurisdiction. Nothing in this Clause deprives a consumer of the right to approach a Consumer Commission having jurisdiction under the Consumer Protection Act, 2019.

(c) The Platform is directed at and intended for use in India. Where accessed from outside India, it is accessed on the User’s own initiative, and the User is responsible for compliance with applicable local laws. Access from a jurisdiction where the Platform or its content is unlawful is prohibited.

33 Dispute Resolution

(a) Any dispute between the Company and an Employer (a business-to-business dispute) arising out of or in connection with these Terms shall, failing amicable resolution within thirty (30) days of written notice, be referred to and finally resolved by arbitration by a sole arbitrator appointed by the Company, under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Ahmedabad, Gujarat, and the language shall be English. The award shall be final and binding.

(b) This Clause 33(a) does not apply to a Candidate acting as a consumer, and nothing in these Terms shall be construed to require a consumer to arbitrate, or to waive, curtail or oust the rights and remedies available to a consumer under the Consumer Protection Act, 2019, which are expressly preserved.

34 Force Majeure

The Company shall not be liable for any failure or delay in performance caused by any event beyond its reasonable control, including act of God, natural disaster, epidemic, war, civil disturbance, strike, failure of telecommunications or power, network or hosting failure, cyber-attack, or governmental action.

35 Changes to these Terms

The Company may revise these Terms from time to time. Material changes will be notified on the Platform, and, where required by Applicable Law, to registered Users at least once a year. Your continued use of the Platform after a revision takes effect constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Platform.

36 General Provisions

(a) Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force, and the invalid provision shall be read down to the minimum extent necessary.

(b) Waiver. No failure or delay by the Company in exercising any right shall operate as a waiver of it.

(c) Assignment. You may not assign your rights under these Terms without the Company’s consent. The Company may assign these Terms to any successor or affiliate.

(d) Entire Agreement. These Terms, together with the Privacy Policy and any plan-specific or feature-specific terms, constitute the entire agreement between you and the Company regarding the Platform, and supersede all prior understandings.

(e) Notices. Notices to the Company must be sent to the Grievance Officer at the address in Clause 37. Notices to you may be given through the Platform or to your registered contact details.

(f) Language. These Terms are drawn up in the English language, which shall prevail over any translation.

37 Contact and Grievance Officer Details

For any question, complaint or notice relating to these Terms, please contact: